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Privacy Policy

We are committed to protecting and respecting your privacy.  

This policy was updated in December 2023 and sets out the data we collect from you, or that  you provide us with, and how we use it.  

By visiting our website you are accepting and consenting  to the practices described in this policy.  

We may make changes to this policy from time to time and will update this page accordingly.  

Our contact details  

Company: Stockley’s Sweets Ltd 

Address: Mitre House, Duttons Way, Shadsworth, Blackburn, Lancashire BB1 2QR E-mail: 

The type of personal information we collect 

We collect information from you when you place an order through our website or fill in a  contact form. We currently collect and process the following information for this purpose: 

  • Name, address, e-mail address and phone number.  

We do not collect or store credit card information.  

When you visit our website we will automatically collect the following information:  

  • Technical information, including the IP address used to connect your computer to the  internet. Your login information, browser type and version, time zone setting, browser  plug-in types and versions, operating system and platform.  
  • Information about your visit, including the URL, clickstream to, through and from our site  (including date and time), products and services you viewed or searched for, page  response times, download errors, length of visits to certain pages, page interaction  information and methods used to browse away from the page. 


Our website uses cookies to distinguish you from other users of our website. This helps us to  provide you with a good experience when you browse our website and also allows us to  improve our site. For detailed information on the cookies we use and the purposes for which  we use them please see our Cookie Policy.  

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the  following reasons: 

  • When you visit our website  
  • When you make a purchase through our website  
  • When you make a purchase through a 3rd party marketplace website When you complete a contact form asking for us to get in touch or sign you up for regular  newsletters from us 

We may share this information with our delivery service providers in order to fulfil your  purchase and also with our marketing agency partners (Made With Maturity Ltd/ The  Marketing Hub) in order to improve the performance of our service to you. 

We will not sure your personal information with 3rd parties for the purpose of their direct  marketing purposes.  

All our website financial transactions are handled via Paypal and Stripe. We will share  information with our payment services providers only to the extent necessary for the  purposes of processing payments you make via our website, refunding such payments and  dealing with complaints and queries relating to such payments and refunds. 

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for  processing this information are:  

  • Your consent: You are able to remove your consent at any time. You can do this by  contacting Andy Valentine at 
  • We have a contractual obligation: ie to fulfil any orders you have placed with us.  
  • Legitimate Interest: we may provide you with information on goods and services that  we feel may be of interest to you or if you have previously purchased from us, are  similar in nature. Also to notify you of changes to our service.  

Disclosure Information  

You agree that we have the right to share your personal information with: 

  • Selected third parties including: 

o Business partners, suppliers and sub-contractors for the performance of any  contract we enter into with you.  

o Analytics and search engine providers that assist us in the improvement and  optimisation of our site.  

o Credit reference agencies for the purpose of assessing your credit score  (trade customers only), where this is a condition of us entering into a contract  with you.  

o If we are under a duty to disclose your personal data in order to comply with  any legal obligation or to protect the rights, property, or safety of Confections  Ltd, our customers or others. 

How we store your personal information 

We are committed to ensuring that the data that we collect from you is secure and your  personal information is held on secure servers in the UK.  

In order to prevent unauthorised access we have put in place suitable physical, electronic  and managerial procedures to safeguard your personal data. This includes staff engaged in,  among other things, the fulfilment of your order, the processing of your payment details and  the provision of support services. By submitting your personal data, you agree to this  transfer, storing or processing. We will take all reasonable steps necessary to ensure that  your data is treated securely and in accordance with this privacy policy.  

Any payment transactions will be encrypted using SSL technology. We do not retain your  financial information and will retain your personal information relating to any purchase  transaction for a maximum of 36 months before deleting from our servers.  

Your data protection rights 

We will only process your data to fulfil a contract into which we have entered with you; for  marketing purposes where you have given express consent to us or a legitimate interest  basis where we can demonstrate this exists.  

Under data protection law, you have rights including: 

Your right of access - You have the right to ask us for copies of your personal information.  

Your right to rectification - You have the right to ask us to rectify personal information you  think is inaccurate. You also have the right to ask us to complete information you think is  incomplete.  

Your right to erasure - You have the right to ask us to erase your personal information in  certain circumstances.  

Your right to restriction of processing - You have the right to ask us to restrict the  processing of your personal information in certain circumstances.  

Your right to object to processing - You have the the right to object to the processing of  your personal information in certain circumstances. 

Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. 

You are not required to pay any charge for exercising your rights. If you make a request, we  have one month to respond to you. 

Please contact us at if you wish to make a request.

How to complain 

If you have any concerns about our use of your personal information, you can make a  complaint to us at Confections Ltd, Mitre House, Duttons Way, Shadsworth, Blackburn,  Lancashire BB1 2QR or email 

You can also complain to the ICO if you are unhappy with how we have used your data. The ICO’s address:  

Information Commissioner’s Office 

Wycliffe House 

Water Lane 



SK9 5AF 

Helpline number: 0303 123 1113 

ICO website: